We're here to help
If you have questions about Crucible or need assistance with your account, check the frequently asked questions below or reach out to us directly.
Navigate to the Holdings tab and tap the + button. Enter the metal type, weight, purity, purchase price, and date.
Tap on any holding to view its details, then use the Edit or Delete options.
New users get a 14-day free trial with full access to all features. No credit card required to start.
Go to Settings > Subscription and tap Cancel Subscription. You'll retain access until the end of your billing period.
We display real-time spot prices from trusted market data providers, updated throughout the trading day.
Yes. Your data is encrypted and stored securely. We never share your portfolio information with third parties.
If you can't find what you're looking for, reach out to us at 925mher@gmail.com. We typically respond within a few business days.